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Management
ASL - A Management Guide
ASL - Applications Services Library - A Management Guide (Dutch Language)
ASL - Ein Framework fur das Application Management (German Edition)
ASL (Application Services Library): A Management Guide Dutch Guide
BISL - Management Guide Dutch Edition
BISL - Een Framework voor Functioneel beheer en Informatiemanagement (Dutch)
BISL: A Management Guide (English Edition)
Continual Service Improvement based on ITIL V3 - Management Guide
Contract and Commercial Management
EFQM Excellence Model to Assess Organizational Performance
Fondations de la Gestion des Services d'apres 1'ITIL
Foundations of IT Service Management based on ITIL (Japanese Edition)
Foundations of IT Service Management based on ITIL (Russian Version)
Foundations of IT Service Management Based on ITIL Dutch Edition
Foundations of IT Service Management Basierend Auf ITIL V3
Foundations of IT Service Management op basis van ITIL Dutch CD-ROM
Foundations of IT Service Management Op Basis Van ITIL V3
Foundations of ITIL V3
Frameworks for IT Management - A Pocket Guide
Frameworks for IT Management (Frameworks fur das IT Management) German Version
Frameworks for IT Management (Japanese Edition)
Frameworks for IT Management: An Introduction
Frameworks voor IT Management - Een Pocket Guide (Dutch Version)
Gestion des Services Informatiques une Introduction basee sur l'ITIL French CD-ROM
Implementing ISO/IEC 20000 Certification: The Roadmap
Implementing IT Governance
Implementing Leading Standards for IT Management
Implementing Metrics for IT Service Management
Implementing Service and Support Management Processes CD-ROM
ISO 20000: A Pocket Guide (Italian)
ISO 20000: A Pocket Guide (Japanese)
ISO 20000: A Pocket Guide (Spanish)
ISO 20000: Das Taschenbuch (Deutsch/German)
ISO/IEC 20000: A Pocket Guide
ISO/IEC 20000: An Introduction
IT Governance Based on COBIT 4.0 - A Management Guide
IT Governance based on Cobit 4.1 - A Management Guide
IT Governance: A Pocket Guide Based on COBIT German Edition
IT Service Management basato su ITIL V3 - A Pocket Guide (Italian Version)
IT Service Management Based on ITIL Dutch Edition
IT Service Management Based on ITIL French Edition
IT Service Management Based on ITIL German Edition
IT Service Management based on ITIL V3 - A Pocket Guide
IT Service Management basierend auf ITIL V3 - Das Taschenbuch (German Version)
IT Service Management Best Practices Deel 3 Dutch Language
IT Service Management from Hell based on Not ITIL: Version 3 The Upgrade Edition
IT Service Management Global Best Practices (Part 1) 2008
ITIL (R) and the Software Lifecycle: Practical Strategy and Design Principles
ITSMF - A Pocket Guide (Japanese Edition)
Management Consulting: A Guide to the Profession
MINCE - A Framework for Organizational Maturity
MOF (Microsoft Operations Framework): A Pocket Guide Dutch Edition
MOF (Microsoft Operations Framework): A Pocket Guide French Edition
MOF (Microsoft Operations Framework): A Pocket Guide German Edition
MOF (Microsoft Operations Framework): A Pocket Guide Japanese Edition
MOF (Microsoft Operations Framework): A Pocket Guide: V 4.0 (2008)
MSF: Microsoft Solutions Framework - A Pocket Guide German Edition
Prince2: A No Nonsense Management Guide
Process Management Based on SqEME: SqEME Edition 2008
Project Management Based on PRINCE2: An Introduction Dutch Edition
Projektmanagement auf der Grundlage von PRINCE2 - Edition 2005
Release and Control for IT Service Management, based on ITIL: A Practitioner Guide
Service Agreements: A Management Guide
Service Design based on ITIL V3 - Management Guide
Service Management Process Maps: Your Route to Service Excellence
Service Management Strategies that Work: Guidance for Executives
Service Operation based on ITIL V3 - Management Guide
Service Strategy based on ITIL V3 - Management Guide
Six Sigma for IT Management: A Pocket Guide
TOGAF The Open Group Architectural Framework - A Management Guide
VHP Reference Scheme for ITIL V2 versus ITIL V3

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